Support Center

Technical Stuff

  • How do I reset my password?

    If you have a validated email address with us then visit our password reset page. If you have a student accou...

    May 24, 2018 12:26PM EDT
  • I haven't received a verification email. Now what?

    If you haven't received our verification email, try these options: - Ensure there are no typos in the email a...

    May 24, 2018 12:27PM EDT
  • Technical Requirements

    Storybird requirements: - a modern browser. Suggested editions: Chrome, Safari 5+, Firefox 5+, IE 11+, Opera...

    May 24, 2018 12:33PM EDT
  • My story didn't save

    We have an auto save feature that saves every few minutes, or when you make changes to the text of your story....

    May 24, 2018 12:45PM EDT
  • I forgot my username. Now what?

    Forgot your username? No worries: you can use your verified email address to log in instead. Have a student a...

    May 24, 2018 12:25PM EDT

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