Support Center

Fundraising

  • How do I redeem my fundraiser sales?

    Funds can be redeemed (by you or an appointed Funds Manager, such as a PTA member or school administrator) onc...

    Oct 15, 2015 03:00PM EDT
  • Fundraising orders and shipping status

    After the Fundraiser ends, the order is sent to our custom printing facility. All physical items will be shipp...

    Oct 15, 2015 03:00PM EDT
  • Receiving your fundraising order

    Thirty books fit into 1-2 medium boxes. They're easy to manage and shouldn't cause much fuss when they arrive....

    Oct 15, 2015 03:22PM EDT
  • Can I cancel/delete a fundraiser?

    You can cancel/delete a fundraiser if no one has made a purchase yet. Once the first item from the fundraiser ...

    Oct 15, 2015 03:23PM EDT
  • Can parents cancel their orders?

    Parents can cancel their orders up to the time of the Fundraiser's closing. They cannot edit/change an order o...

    Oct 15, 2015 04:29PM EDT

Contact Us

support@storybird.com
http://assets1.desk.com/
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