Support Center

Account & Settings

  • How do I join Storybird?

    Tap "Sign up" on the home page and follow the instructions in the Sign up form. In particular, choose a userna...

    Dec 04, 2012 09:06PM EST
  • How do I log into my account?

    Tap “Sign In” on the home page to login. Forgot your username? Your username OR email address can be used to ...

    Dec 16, 2012 02:46PM EST
  • How do I reset my password?

    Forgot your password? Reset it. Forgot your username? Remember that your username OR email address can be use...

    Nov 05, 2012 10:56PM EST
  • How do I change my avatar?

    If you are a student, or are under 13, you can choose from the avatars available in the list under your Settin...

    Dec 22, 2017 02:33PM EST
  • How do I make my updated avatar appear?

    Your new avatar may not appear immediately to you and others. If you wish, you can try refreshing your page to...

    Dec 22, 2017 02:34PM EST
  • How do I delete my account?

    To delete a regular or educator account sign in, head to your Accounts page (from the 'you' menu in the upper ...

    Oct 10, 2018 10:55AM EDT
  • What does the "Staff" logo by some names mean?

    The "Staff" logo beside a name means that you're looking at an actual, bonafide, honest-to-goodness Storybird ...

    Aug 03, 2015 09:56PM EDT
  • Usernames

    Everyone on Storybird chooses a unique username when they sign up - no two users have the same one. If the use...

    Aug 03, 2015 09:48PM EDT

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