Support Center


  • A student can't log in with their temporary password. Now what?

    Check that you've given them the correct password and they're entering it properly. Then, ensure that they're ...

    Jul 26, 2015 10:01PM EDT
  • Class library

    The class library is a collection of all your students' stories that is automatically built as they publish th...

    Aug 24, 2013 05:34PM EDT
  • Grading

    You can assign letter or number grades to stories from the Review dashboard. Grades appear on the student's s...

    Jul 26, 2015 10:05PM EDT
  • Awards

    What are awards? There are two categories of awards: formal and informal. Informal awards are essentially "go...

    Jul 26, 2015 10:05PM EDT
  • Class linking

    Class linking lets you link your classes together so that students from one class can collaborate with student...

    Jul 26, 2015 10:06PM EDT
  • How do I find a specific story?

    Use the "Review" tool search feature, where you can search by story title and student name, and then filter by...

    May 24, 2013 11:43AM EDT
  • Is there a fast way to comment on published stories?

    Yes. The "Review" dashboard was built to provide immediate access to any and all class stories for you to comm...

    Aug 26, 2013 09:49PM EDT
  • Can I moderate comments on my students' books?

    Yes. Choose "Moderate Comments" on your main Review dashboard and turn on comment moderation. After, you'll se...

    Aug 26, 2013 10:04PM EDT
  • What are student log in cards?

    Student log in cards are pre-formatted sheets that you can print, cut, and give to your students to help them ...

    Sep 18, 2013 04:59PM EDT
  • Can I change a student's real name?

    Yes. Find them on your student list (Classes > Students), tap the "Action" icon, and select "Change student...

    Sep 18, 2013 05:00PM EDT

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